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Dizzy - Support Creators Content Script Answers to the most common Dizzy installation questions.
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CreatorPulse - Monetize Shortform Creators Subscription Paywall Live Video PHP Platform Short-form video membership platform with live streaming, wallets, tips and pay-per-view drops.

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Trusted support workflow

Access your support account with clarity

Track every ticket in one place, continue the same issue with follow-up updates, and reopen closed tickets when needed.

Track every ticket in one place

Continue the same issue with follow-up updates

Reopen closed tickets when needed

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How it works

1

Create your account

Sign in securely and keep your support history tied to one account.

2

Open or manage your tickets

Use one ticket per issue and keep related updates in the same thread.

3

Get updates and continue the conversation

Follow status changes, reply with new details, and reopen closed issues when needed.

Before you submit

Use one ticket per issue.
Add updates in the same ticket.
Reopen the ticket if the same issue continues after closure.

Latest product update

A Better Support Experience: Improvements to Our Customer Ticket System

We have introduced several improvements to our customer support ticket system to make communication more flexi…

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A Better Support Experience: Improvements to Our Customer Ticket System

A Better Support Experience: Improvements to Our Customer Ticket System

Published 14 Mar 2026

We have introduced several improvements to our customer support ticket system to make communication more flexible, clear…

Quick Help

Need guidance before opening or updating a ticket? Start with the most useful support resources.

FAQs Documentation Support Policy Latest Changelog

Tips

Describe the expected result, the actual result, and the exact steps to reproduce the issue.
Add screenshots or a short clip whenever possible to reduce back-and-forth.
Mention the product, build/version, and whether the same behaviour can be reproduced on the public demo.

Support Guide

Priority replies are usually answered within 48 hours.

Use one ticket per issue so the conversation stays organized.
Add follow-up details in the same ticket instead of opening duplicates.
Reopen a closed ticket if the same issue continues.
Very rapid repeated replies may trigger short-term rate limits to keep the queue readable.