Try to describe your issue with all the details you have; screenshots will be helpful to elaborate on your problem. You can use https://imgbb.com/ to upload screenshots

We will need you to determine if the problem exists only on your website only or if it also exists on my demo site. https://dizzy.dizzyscripts.com/

We will need to reproduce your issue to understand the cause. Therefore we will need your FTP account credentials plus your Website link and Dizzy Admin account credentials to investigate on our end.

Before opening a new ticket, please make sure you have an active support period. Otherwise, your ticket will be automatically closed.

Don’t open more than one ticket of the exact nature (the other one will be deleted automatically by the system).

Don’t post more than one comment/reply in your opened ticket (the other one will be deleted automatically by the system).

We usually answer priority tickets within 48 hours. However, it might take a little longer in busier periods and during weekends.